The new professional service group director came to Beijing to give us a talk, and drawed the rosy picture of how our career will grow within this company according to his planing. More trainings in both technical and soft skills. I do agree with him that the soft skills are far more important than the techincal ones. Such as how well a consultant can effectively communicate and negotiate with the clients while look professional.
However, I am quite curious how these soft kills are be trained? It has a lot to do with the consultant's personality, good consultants simply grow by trial and error.
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